Privacy Policy
This Privacy Policy explains how Manaal Traders may collect, use, store and share information when you visit our website, place an order, contact us or otherwise use our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We May Collect
Depending on how you use our website and services, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order and transaction information
- Products viewed or purchased
- Customer service communications
- Device, browser and website usage information
- IP address and related technical information
Payment Information
Payments may be processed through third-party payment service providers made available through our online store.
Manaal Traders does not necessarily receive or store your complete payment card details. Payment information may be processed directly by the relevant payment provider according to its own security and privacy practices.
How We Use Information
We may use collected information to:
- Process and fulfil orders
- Arrange shipping and delivery
- Provide order updates and customer support
- Respond to enquiries and requests
- Process returns, refunds or other order-related requests
- Maintain and improve our website and services
- Detect or help prevent fraudulent or unauthorised activity
- Comply with applicable legal and regulatory obligations
- Send marketing communications where permitted and applicable
Order Fulfilment and Service Providers
We may share information with third-party service providers where necessary to operate our store and fulfil customer orders.
These providers may include payment processors, ecommerce platforms, fulfilment partners, suppliers, shipping carriers, analytics providers and other technology or service providers.
Only information reasonably required to provide the relevant service should be shared with these parties.
Shopify
Our online store is powered by Shopify. Shopify provides the ecommerce platform that allows us to offer products and services through this website.
Information processed through our store may also be handled by Shopify in accordance with Shopify's own privacy and data protection practices.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, improve performance and provide relevant marketing or advertising experiences where applicable.
Your browser may allow you to control or disable certain cookies. Disabling cookies may affect the operation of some website features.
Analytics and Advertising
We may use analytics, advertising or measurement services to better understand how visitors interact with our website and to evaluate the effectiveness of marketing activities.
These services may collect technical or usage information through cookies, pixels or similar technologies according to their respective policies and your available privacy choices.
Marketing Communications
Where applicable and permitted, we may use your contact information to send information about products, offers or updates.
You may unsubscribe from marketing communications using the unsubscribe method provided in the relevant communication or by contacting us.
Data Security
We take reasonable measures intended to protect customer information from unauthorised access, misuse, alteration or disclosure.
However, no online transmission, storage system or digital service can be guaranteed to be completely secure.
Data Retention
We may retain information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, prevent fraud and comply with applicable legal or regulatory obligations.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include requesting access, correction or deletion of eligible personal information.
To submit a privacy-related request, please contact us using the details available on our Contact Us page. We may need to verify your identity before processing certain requests.
Third-Party Links
Our website may contain links to third-party websites or services.
Manaal Traders is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Children's Privacy
Our store is not intended for use by children who are not legally able to enter into online purchase transactions in their jurisdiction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services or applicable requirements.
The latest version published on this page will apply from its effective date.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact Manaal Traders through our Contact Us page.
Last updated: September 2026